Shipping Information

Every Zen Jewellery order is handcrafted and packaged with care. Here’s everything you need to know about our delivery options.

Processing Time

All orders are dispatched within 1–3 business days of payment being received. During busy periods, this may be slightly longer — we will always keep you informed.

Delivery Options

Order Tracking

You will receive a confirmation email once your order has been dispatched. Tracking information will be included where available depending on the shipping method used.

Important Notes

★ Delivery times are estimates and may vary due to postal delays or customs processing for international orders

★ International customers are responsible for any customs duties or import taxes that may apply in their country

★ We are not responsible for delays caused by customs or postal services

Questions?

If you have any questions about your delivery, please don’t hesitate to contact us and we’ll be happy to help.